Digital vs Print Products
Sell downloads and portal access from Digital Products. Sell shipped prints and merchandise from Product Catalog. Digital and donations use 0% platform commission; print-on-demand includes platform commission plus lab settlement.
Digital Products includes instant file downloads and grants client portal access (courses, galleries, video libraries) after checkout. Print and POD items live under Product Catalog. For template types and delivery modes, see Digital product templates and delivery.
Fees: Digital sales use Stripe Connect with 0% platform commission. Stripe card processing is passed through. Print-on-demand adds platform commission plus lab settlement (Print-on-demand pricing and margin). Donations match the digital rule (Donations and fundraising campaigns).
Prerequisites
Digital: Dashboard → Products → Digital Products
Print: Dashboard → Products → Product Catalog
POD setup: see print-on-demand-overview
Core architecture & fields
Digital Products: Create from Template type, Delivery mode (direct email vs portal), linked core content (course, portfolio, event), optional license and download limits.
Product Catalog: variants, weight, POD provider flags for partner fulfillment.
Implementation steps
- List what you sell: presets (digital), prints (POD or self-ship), albums (manual).
- Create one digital product under Digital Products with the file attached.
- Create one print product under Product Catalog with size variants.
- For POD, connect the provider and choose a template SKU (see POD overview).
- Write customer-facing copy that explains how each product arrives.
- Publish test products as draft if you are still configuring checkout.
- Compare fulfillment steps in manage-orders-and-fulfillment.
What you'll see
Each SKU follows the correct fulfillment path in orders after purchase.
Digital files on print SKUs
Attaching a download to a print product confuses fulfillment. Keep digital and print SKUs separate.
License language
State usage rights in the digital product description or receipt email for presets and templates.
Verifying your setup
- You configured or documented at least one digital and one print path.
- Customer-facing copy explains delivery for each type.
