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Products and Selling

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Documentation/Products and Selling

Connect Payments with Stripe

Complete Connect Stripe under Settings → E-commerce to receive payouts and unlock checkout—print-on-demand orders split lab costs at payment time while your margin routes to your connected Stripe account; donations and digital products use the same connection.

Stripe Connect is your verified merchant account on ArtInStack. It is how customer payments reach you—and how print-on-demand (POD) orders can automatically cover lab production costs while depositing your margin into your bank account. Complete onboarding in Settings → E-commerce before you sell live, enable donations, or publish print products to checkout.

Why your tenant account needs Connect

Without ConnectWith Connect complete
Print checkout on your storefront is blockedCustomers can pay for prints and POD items
Donations and fundraising checkout stay gatedDonation and campaign gifts settle to your account
Lab costs cannot be split automatically at payment timeOne charge splits fulfillment costs and your net profit
You cannot safely receive automated payoutsStripe verifies identity and pays out to your bank

Connect is not optional for automated commerce on your site—it is the payment rail that ties your Stripe account to checkout, fulfillment, and payouts.

Automated split-settlement and margin protection

When a client purchases a physical print from your storefront, the platform processes one transaction and executes an instant split at the payment layer. Manufacturing and shipping costs needed to start production are handled through the platform’s settlement logic, while your net profit margin is routed to your verified Stripe Connect account.

Without a connected Stripe account, ArtInStack cannot automate these split-routing logistics or safely distribute your earnings. To protect your margins and avoid fulfillment delays, automated print-on-demand checkout and related paid flows stay gated until your payment gateway setup is complete.

For POD specifically: the customer pays one price (product + shipping). The platform retains the portion needed to cover lab base cost, lab shipping, and the platform fee; the remainder transfers to your connected account as your net (Stripe processing fees apply per Stripe’s rules). See Print-on-demand pricing and margin for how retail price relates to wholesale cost.

What Connect also enables

  • Digital downloads and catalog checkout on your public site (when your plan includes commerce).
  • Donations and fundraising campaigns — gifts require payouts enabled on Connect (see Donations and fundraising campaigns).
  • Self-fulfilled and POD print orders through the same Stripe connection.

Prerequisites

Dashboard → Settings → E-commerce → Connect Stripe

Plan: commerce / POD capabilities on Subscription (see Commerce overview)

What you're looking at

E-commerce tab: connection status, Connect Stripe or Continue setup, payouts enabled indicator, test mode when available.

Implementation steps

  1. Gather business details (legal name, tax ID if applicable, bank account).
  2. Open Settings → E-commerce.
  3. Click Connect Stripe (or Continue setup if partially done).
  4. Complete Stripe identity and bank verification in the Stripe window.
  5. Return to ArtInStack and confirm status shows connected and payouts enabled.
  6. Publish or activate a print or donation product and run a test checkout if test mode is available.
  7. Switch to live mode when verification completes and the test order succeeds.

What you'll see

Connected with payouts enabled in E-commerce; checkout buttons work on your storefront; POD jobs can submit after payment. If Connect is incomplete, customers may see checkout unavailable for print products and the dashboard will prompt you to finish setup.

Incomplete Stripe onboarding

Charges may be disabled or payouts paused until Stripe finishes verification—watch email from Stripe for document requests. Print checkout remains blocked until Connect is active.

Business name on receipts

Match the Stripe business name to what customers expect on card statements to reduce chargebacks and support tickets.

Troubleshooting common setup issues

Does ArtInStack support Stripe Connect in-person payments?

No. ArtInStack currently supports online digital storefront checkouts only. Physical POS (Point of Sale) architectures and in-person card readers are not supported at this time.

How do I connect Stripe Connect on ArtInStack?

To connect your account, open the dashboard and go to Settings → E-commerce → Connect Stripe. Click the connection button to open Stripe’s secure onboarding portal, where you verify your account and activate payout rails.

Why is Stripe Connect still locked on my dashboard?

The Stripe Connect module stays locked or pending if your active plan does not include e-commerce selling features, or if Stripe is still verifying your payout banking details. Check your Stripe Express dashboard for missing identity or tax forms.

Verifying your setup

  • Stripe shows connected with payouts enabled in E-commerce.
  • A test print or donation checkout succeeded (if you used test mode).
  • Live mode is on when you are ready to sell publicly.
  • You understand POD margin = retail minus lab cost, shipping, platform fee, and processing.