Monthly allowance
Pro Portfolio includes 5,000 marketing emails a month, Teams 8,000, Creator 10,000, and Master 20,000. Starter and Portfolio do not include Email Center. The check runs when you schedule. A send that is too large stays a draft.
Each studio has its own monthly number of marketing emails. The month resets at the start of the UTC month. Scheduling uses that number for the people on the send.
Plans
| Plan | Marketing emails |
|---|---|
| Starter, Portfolio | Email Center is not included |
| Pro Portfolio | 5,000 / month |
| Teams | 8,000 / month |
| Creator | 10,000 / month |
| Master | 20,000 / month |
Starter and Portfolio never open Email Center. The screen says Email Center is not included on your current plan.
When the send is larger than the month allows
The check happens when you press Schedule, not when you save a segment. If this send is larger than what is left, or the month is already used, the draft stays a draft. The notice says This plan's email allowance for this month is used up.
Nothing was scheduled. Narrow the segment, or wait until the next month. The product does not send part of the list.
A plan whose monthly number is zero shows This plan cannot schedule a campaign. With the numbers above, Pro Portfolio and above hit the used-up notice instead.
A scheduled send can take longer
A campaign that already scheduled can take longer than the time you picked. It continues on its own. You do not schedule it again, and you do not see an error for this. This is separate from the monthly number on your plan.
Verifying your setup
- You know your plan's monthly number.
- A send that was too large stayed a draft.
- You narrowed the segment, or you are waiting for the next month, before you schedule again.