Projects workspace and image comments

Projects is an internal workspace for a shoot or job—uploads, buckets, approvals, and pinned comments on images and videos. It requires Teams on your plan. Clients do not use Projects; they use the client portal when you invite them through Portal Manager (Client delivery overview).

Prerequisites

Dashboard → Projects → open a project → Files tab

Plan: Teams enabled

What you're looking at

Bucket sidebar: folders of project files.

File viewer: preview with comment pins (amber = open, green = resolved).

Comment toolbar button: toggles Comment mode on the viewer.

Comments panel: threaded discussion for the selected file or pin.

Comment mode on project files

1. Open Projects and select a project.
2. On the Files tab, select an image or video from a bucket.
3. Click Comment in the toolbar to enter Comment mode (button shows Exit Comment Mode when active).
4. Click a spot on the image (or frame on video) to place a pin.
5. In the Add Comment dialog, enter feedback and optionally mark Internal so only staff roles see it (not client project roles).
6. Submit—the pin appears on the file; open it later to read the thread and reply.
7. Resolve threads from the comments sidebar when the retouch or crop is done.

[Comment mode ON] → click image → pin + first message
        |
        v
[Thread in Comments sidebar] → replies → resolve (green pin)

Threaded comments and pins

• Each pin is one thread with multiple replies.
• Hover a pin for author and preview; click to open the full thread.
• Internal threads stay visible to studio roles with internal access; use them for art-direction notes clients should not see.
• File Approve / Request revision actions (when your role allows) sit below the viewer for formal sign-off separate from comment threads.

Implementation steps

1. Create a Projects entry for the job and upload or move files into buckets.
2. Assign teammates on the project Team tab with roles that include comment permission.
3. Run a test pin and reply between two staff accounts.
4. Resolve one thread and confirm the pin turns green.
5. When client-facing proofing is ready, share via Portal Manager—not by adding clients to internal Projects unless your workflow explicitly uses client project roles.

Verifying your setup

• Projects is available on your plan.
• Comment mode creates visible pins and sidebar threads.
• Internal vs client-visible comments match your studio policy.