Supported file types and limits

ArtInStack accepts common photo and video formats with storage caps tied to your subscription and practical per-file size limits. Knowing limits upfront prevents failed uploads during a full wedding ingest — you can optimize or upgrade before the deadline instead of during it.

Prerequisites

Upload test: Dashboard → Media dropzone

Limits reference: Dashboard → Settings → Subscription, Dashboard → Storage

Core architecture & fields

Upload errors: inline message citing file type or size when a file is rejected.

Subscription tab: total storage used versus included, plus add-on options when you need more space.

Implementation steps

1. Open Settings → Subscription and note storage included and used.
2. Open Storage when your sidebar includes it for a more detailed breakdown.
3. Upload a standard JPEG or PNG through the Media dropzone as a baseline test.
4. If you work with large RAW exports, note the maximum practical file size from any error message when you test one large file.
5. Prefer WebP or optimized JPEGs for web pages; keep full-resolution originals for print products when those require separate assets.
6. For video, confirm format and size limits—see Upload and manage videos (MP4 with H.264 is the most reliable choice).
7. Archive or delete unused large files to stay under quota before a big shoot upload.

What you'll see

You know which formats work on your workspace, approximate size limits, and how much storage headroom remains.

HEIC and iPhone photos

HEIC files from iPhones may convert on upload to a web-friendly format. Exceeding quota blocks new uploads until you upgrade or delete files. Print-on-demand products may require separate high-resolution assets attached at the product level.

Verifying your setup

• Storage quota and current usage understood.
• Successful upload documented for at least one image format you use regularly.
• You have a plan for large files — optimize, batch upload, or upgrade storage.